Terms & Conditions

Welcome to Auspaint & Epoxy Floors. By accessing and using our website or engaging our services, you agree to comply with the following Terms & Conditions. Please read them carefully.


1. Services

Auspaint & Epoxy Floors provides professional painting and epoxy flooring services across Sydney and NSW. All services are delivered according to written quotations, agreements, or invoices issued by us.


2. Quotations & Pricing

  • All quotations are valid for 30 days from the date issued.

  • Prices are based on information provided at the time of quoting. Additional works, changes to scope, or unforeseen site conditions may result in extra charges.

  • GST will be applied where applicable.


3. Deposits & Payments

  • A deposit may be required to secure bookings.

  • Payment terms will be outlined on invoices (typically progress payments or balance upon completion).

  • Late payments may attract interest charges and recovery costs.


4. Cancellations & Rescheduling

  • Cancellations must be made in writing. Deposits may be non-refundable if cancellation occurs within 7 days of scheduled works.

  • We reserve the right to reschedule works due to weather, safety concerns, or unforeseen circumstances.


5. Warranty

  • We provide a 5-year workmanship warranty on all painting services and a 7-year workmanship warranty on epoxy flooring services, subject to proper care and maintenance.

  • Warranties do not cover damage caused by misuse, neglect, accidents, natural wear and tear, or structural issues outside our control.


6. Site Access & Safety

  • Clients must ensure safe and reasonable access to the property.

  • Any delays caused by restricted access, site hazards, or unsafe conditions may incur additional costs.

  • We comply with all relevant Work Health & Safety (WHS) regulations.


7. Materials & Colours

  • We use high-quality paints, coatings, and epoxy products from trusted suppliers.

  • While every effort is made to match colour samples, slight variations may occur due to surface conditions, lighting, or batch differences.


8. Liability

  • Auspaint & Epoxy Floors is not liable for indirect, incidental, or consequential losses.

  • Our liability is limited to re-performing services or refunding amounts paid, in line with Australian Consumer Law.


9. Intellectual Property

  • All content, logos, images, and materials on our website are the property of Auspaint & Epoxy Floors and may not be used without written permission.


10. Governing Law

These Terms & Conditions are governed by the laws of New South Wales, Australia.


11. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

📍 Sydney, Australia
📞 0401 480 053
📧 info@auspaintepoxyfloors.com.au